All Students and Staff Members of CT University are hereby informed that the University has established an online Grievance Redressal Portal to facilitate the systematic, transparent and timely resolution of grievances.

All students and staff members are advised to use the University's online Grievance Redressal Portal for reporting any kind of grievance, complaint, concern or issue faced by them during their association with the University.

The portal can be accessed through the following link:

Grievance Redressal Portal:   https://rms.ctuinversity.in

All concerned are requested to follow the instructions provided on the portal and submit their grievances with complete details and relevant supporting documents, wherever applicable.

Important Instructions:

1.      All grievances should be submitted through the designated online portal.

2.      The complainant must provide accurate information and a clear description of the issue.

3.      Relevant documents or evidence may be uploaded to facilitate proper examination of the grievance.

4.      Every grievance submitted through the portal will be forwarded to the concerned department/authority for examination and appropriate action.

5.      The University will endeavour to ensure fair, transparent and time-bound redressal of all grievances, in accordance with applicable University policies and UGC regulations.

6.      Students and staff members are encouraged to use the portal rather than relying solely on informal or verbal complaints.

All Deans, Directors, Heads of Departments, Faculty Members and Administrative Heads are requested to disseminate this information among their respective teams and ensure awareness and effective utilization of the portal.