Apply Now Programmes Virtual Tour CT-SET 2026 Ph.D
Admissions
Open 2026-27
Apply now
Apply Now

26 Feb, 2026

Learning Retail Operations at Reliance Smart Store

School: School of Management Studies

On 26 February 2026, the CRC Department organized an industrial visit to Reliance Smart Store, situated at MBD Neopolis Mall, Ludhiana, for 26 students. The visit aimed to provide students with practical exposure to the functioning of the organized retail sector and the day-to-day management of large retail outlets. During the visit, students gained firsthand understanding of essential retail processes such as inventory management, product placement, customer service strategies, billing systems, and supply chain coordination. They observed how the store maintains smooth operations while ensuring customer satisfaction and efficient stock handling. The visit also helped students understand the importance of merchandising, retail planning, and customer engagement in modern business practices. Overall, the experience offered meaningful insights into retail management and enabled students to better appreciate the operational complexity and career prospects associated with the retail industry.

More Like This